
We get this call a lot: “My battery used to last all week, now it’s dead in two days.” Almost every time, it comes down to one of three things.
Wrong charger. Third-party or off-brand chargers are the single most common cause of premature battery damage we see. If it didn't come with the bike or wasn't sold by the manufacturer as a replacement, don't use it.
Storage habits. Leaving a battery at 100% for weeks, or letting it sit at 0%, both stress the cells. If you're not riding for a stretch, park it around 40–60% charge, in a cool, dry spot, not the garage in August, not a hot car.
Heat exposure. Lithium batteries degrade fastest in heat, not cold. A battery that sits in direct sun or a hot vehicle regularly will lose capacity noticeably faster than one that doesn't, even if you're charging it correctly.
None of this means you did something wrong. Most people have never been told any of it. If your battery's holding less charge than it used to, or you're getting error codes, don't just keep riding through it. We can test it on-site and tell you straight whether it needs service or replacement.
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